(+234) 8020516522

Bespoke Sales Force Automation & CRM Software

Improve productivity, increase outlet coverage, and improve sales outcomes with SmartSeller Software.

Built for all retail & wholesales distribution

Sales Force Automation

Track field performance in all territories

SmartSeller

Support multi-channel sales operation

Sales Force Automation

SmartSeller Modules

Customer Manager

This system provides a comprehensive database of customer details, enhanced with geospatial mapping on Google Maps for easy tracing. It allows users to view, add, modify, and delete customer records, as well as log and review all interactions and transactions. To facilitate team collaboration, the same customer data can be shared among multiple sales representatives, which is ideal for overlapping territories.

The platform also supports route administration by allowing customers to be assigned to specific visit days and includes functionality for customer classification, such as Prospects, Direct, Primary, and Secondary.

Contacts Management

This system maintains a detailed database of contact details for all individuals associated with outlets and customer businesses. It allows users to add, modify, transfer, and delete these contact records efficiently. To streamline sales and communication efforts, the platform enables users to highlight key decision-makers and priority contacts within customer organizations, and it also provides the ability to clearly indicate which contact persons have been verified.

Order Management

This system supports both instant van sales and presell orders for future delivery, streamlining the entire process. To facilitate order processing, it allows for the scanning of essential documents like cheques, LPOs, and other supporting files.

The solution integrates with mobile printers to generate invoices and payment receipts on the spot, and it offers flexible discounting options for both select products and total purchases. For control, a multi-level order approval system is in place, alongside functionalities for order cancellation and stock reconciliation. Finally, all key documents, such as invoices and waybills, can be converted to PDF for easy sharing with customers.

Territory Management

This system enables the creation and management of territories and sales regions for the sales function. Administrators can easily assign or change the territories, regions, or states for Sales Representatives, and configure access so that multiple users can share the same territory or have exclusive access.

Line Managers are granted mobile access to all relevant territory data, and the platform simplifies administrative tasks by allowing for the easy transfer of territory data to new users and the seamless realignment of both territories and user assignments.

Sales Team Management

This system streamlines sales force management by allowing you to assign representatives to specific territories and set detailed sales targets or quotas, such as specific SKUs and payment collection goals, with built-in tools to measure achievement.

It is designed to handle complex organizational structures, enabling the assignment of different teams to different products, each with their own management lines, making it ideal for managing multiple Strategic Business Units (SBUs) within the same application. Furthermore, mobile users can be dedicated to specific line managers, ensuring controlled supervision and secure access to data.

Product Management

This system provides comprehensive product management, allowing users to view, add, modify, and delete products with detailed information and descriptions. It supports flexible pricing strategies by enabling the fixation of multiple product prices for different customer price groups.

To streamline sales efforts, specific product lines can be assigned to dedicated representatives, who can then access all necessary product information for trade directly through the mobile application.

Financial Management

This system provides a complete financial hub, enabling you to record and view all transactions—including invoices, payments, bank lodgements, and sales ledger entries—for both customer and sales rep accounts. It generates essential reports such as credit age analysis and balance summaries for customers and representatives.

The platform ensures full transaction tracking, with the ability to print invoices directly from both the mobile and web applications. Additionally, it streamlines expenses management with built-in approval workflows and reporting, and simplifies banking by recording transactions and capturing images of cheques or teller slips for easy reference.

Activities Management

This system empowers sales representatives to easily record all their sales and marketing efforts in the field. Back-office users gain real-time visibility into each rep’s activities, including the geographic location of every recorded action.

The platform captures detailed time metrics such as day start/end, activity commencement, visit logs, in-outlet duration, and travel time. A complete activity history is available for reference on both mobile and back-office interfaces. To simplify data entry, a voice-to-text function is available, and geofencing technology is used to drive visit compliance and ensure accountability.

Inventory Management

The system provides comprehensive inventory control, starting with the allocation of stock to representatives and the tracking of their inventory both for the current day and historically.

It supports multiple warehouse management and facilitates the seamless movement of inventory across different store locations through formalized request and transfer systems. To ensure security and accuracy, controlled access can be defined for each warehouse location.

Promotion Management

This system provides a complete financial hub, enabling you to record and view all transactions—including invoices, payments, bank lodgements, and sales ledger entries—for both customer and sales rep accounts. It generates essential reports such as credit age analysis and balance summaries for customers and representatives.

The platform ensures full transaction tracking, with the ability to print invoices directly from both the mobile and web applications. Additionally, it streamlines expenses management with built-in approval workflows and reporting, and simplifies banking by recording transactions and capturing images of cheques or teller slips for easy reference.

Agenda/Itinerary Planning

This system empowers sales representatives to easily record all their sales and marketing efforts in the field. Back-office users gain real-time visibility into each rep’s activities, including the geographic location of every recorded action.

The platform captures detailed time metrics such as day start/end, activity commencement, visit logs, in-outlet duration, and travel time. A complete activity history is available for reference on both mobile and back-office interfaces. To simplify data entry, a voice-to-text function is available, and geofencing technology is used to drive visit compliance and ensure accountability.

Reports

The system provides comprehensive inventory control, starting with the allocation of stock to representatives and the tracking of their inventory both for the current day and historically.

It supports multiple warehouse management and facilitates the seamless movement of inventory across different store locations through formalized request and transfer systems. To ensure security and accuracy, controlled access can be defined for each warehouse location.

Benefits of Field Force Automation

  • Increased sales and general productivity
  • Reduced cost of field supervision
  • Improved tracking and reporting of field activities
  • Modular functions activation or deactivation
  • Market Intelligence

Your Title Goes Here

  • Our system has an offline/online working capability.
  • Local Team support for prompt project delivery, training, and on-going technical support.
  • Seamless integration with all types of ERP such as SAP, Microsoft Dynamics, Sage, Movex, Baan, Oracle, etc.
  • Different Data Hosting Option including TelyNet’s owned facility in Spain.

Other Features

  • Multiplatform & Multilanguage operating systems
  • Direct & Indirect Sales/Activities Management
  • Scalable modules
  • 24/7 data access
  • Secure data management
  • Mobile Invoicing – Portable Android Bluetooth Thermal Mobile Printers (available for sales)
  • Customer Outlets Geocoding and Geospatial Intelligence

Best of all, we deliver a fully customised solution that will be built according to your workflow and business process. This is in addition to our affordable costing and flexible payment options that are hard to match by any other player.

Notable Projects

We have reputable clientele, such as the Coca-Cola groups (14 countries including Africa), Heineken, URGO, Puratos (52 countries), GE(Europe), DKT International, and other clients in Nigeria.

Satisfied Clients

 

Would you like to explore what we have and how it can help address the various challenges with your field team?

Feel free to get in touch with us to schedule a presentation/demo session for your organisation.

You can call +234-814-1697-340 or book NOW for a free demo.